FREQUENTLY ASKED QUESTIONS
We’re Here to Help
We’re used to answering questions all the time, it’s the nature of our industry. Do you have any questions you need answered? Before picking up the phone, you can check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, stop by our location in Dallas, or get in touch with us. We’d be glad to assist in any way we can.
WHY ARE ALL YOUR PRODUCTS NOT AVAILABLE FOR PURCHASE ON YOUR WEBSITE?
While we do carry dozens of brands in store, combined with hundreds of styles, Some brands and items are not available for online resale. While we are always working to get more brands and products available for online purchasing, We are able to provide telesales ordering and shipping for any item that we may have in store that is not available to purchase from our website. We are constantly working with our Brands to open up online resale of their products.
DOES SKIVVIES HAVE MORE THAN ONE LOCATION?
As of 2017, we currently only operate out of our Dallas location in Cedar Springs.
WHAT IS YOUR RETURN POLICY?
All items come with a 14 day return policy. Items must be returned in the same condition they were received with tags and order confirmation or proof of purchase.
For health and safety reasons, thongs are non returnable.
SOMEONE ELSE SELLS IT CHEAPER
We strive to be competitive with our product pricing. In order for us to be eligible to sell products from certain Brands, we must comply and agree to their MAP Policy. This policy includes rules in selling their products, including the price we must sell their product for, and any restrictions with putting their product on sale/clearance. We are constantly working with our brands and manufactures to offer the best pricing to our customers.